Avery Lang
Medical Assistant
Experience
2022
55 mo
2022 → Present
Medical Assistant
Northstar
- Room patients, run standing orders, and close the loops (referrals, labs) that otherwise vanish.
- Protect privacy and the schedule.
2019
36 mo
2019 → 2022
Product Manager
Harbor
- Shipped a self-serve onboarding rewrite used by 40k workspaces; activation rose 22%.
- Introduced a monthly opportunity review with sales and CS; win-rate on expansion deals +11 pts.
Projects
2023
12 mo
2023 → 2024
Product lead
Payframe
- 0→1 billing surface for EU VAT and US sales tax; launched in 14 weeks with legal and finance.
- Cut invoice disputes 38% with a clearer dunning sequence and in-product tax preview.